Transformational Leader in Banking and Insurance
Ofeibea is a versatile, resilient, and forward-thinking professional with over 14 years of extensive experience in the Banking and Insurance sectors, working within dynamic, multicultural environments. Her career has spanned prominent organizations, including SG-SSB, The Consolidate Bank, Priority Insurance, and currently, the Ghana Insurance Industry Cooperative Credit Union, where she serves as General Manager.
Throughout her career, Ofeibea has excelled in:
• Relationship Management and Client Acquisition
• Portfolio Management and Customer Service
• Marketing and Brand Development
• Credit Management and Client Advisory
Her exceptional background includes a strong track record in setting and exceeding organizational targets, customer satisfaction and retention, channel development, cost optimization, and sales management.
Educational Background:
Ernestina holds a BSc (Hons) in Human Resource Management and an MBA in Total Quality Management. Her dedication to professional growth is supported by various internal and external seminars.
Ernestina’s outstanding contributions to financial, business, and marketing segments have consistently demonstrated her commitment to integrity, strategic vision, and collaborative leadership. With a passion for positive organizational impact, she continues to set and surpass performance standards, leveraging her team’s strengths to drive transformative results.